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Quality

Sunny energy has a complete product quality guarantee systems. Products will be quality tracking controlled in the whole world process by a series procedure of product testing of raw material, semi-finished product, and finished product.

We provide 10years limited warranty on material and workmanship; 10 years limited warranty for 90% output; 25 years limited warranty for 80% output.

 

Please refer to the Solar Module Warranty of SUNNY ENERGY:

 

Warranty Terms 2011

                                                                                     Limited Warranty for PV Modules

 

                                      1.Limited Product Warranty –    Ten Years Repair, Replacement  Remedy

Sunny Energy Science and Technology Co., Ltd. (Sunny Energy) warrants its Photovoltaic Solar Modules ( MODULES ), including factory-assembled DC connectors and cables, if any, to be free from defect in materials and workmanship under normal application, installation, use and service conditions. If MODULES fail to conform to this warranty, during the period ending sixty (120) months, Sunny Energy will, at its option, either repair or replace the product by the CUSTOMER. The repair or replacement remedy shall be the sole and exclusive remedy provided under the “Limited Product Warranty” and shall not extend beyond the sixty (120) months period set forth herein. This “Limited Product Warranty” does not warrant a specific power output, which shall be exclusively covered under clause 2 hereinafter ( “Limited Peak Power Warranty” ).

 

2.Limited Peak Power Warranty - Limited Remedy

12 years

If, within a period of twelve ( 12 ) years from the date shown in the invoice to the CUSTOMER any MODULE(s) exhibits a power output less than 90 % of the minimum “Peak Power at STC”1 as specified at the date of invoice in Sunny Energy´s Product Information Sheet, provided that such loss in power is determined by Sunny Energy( at its sole and absolute discretion ) to be due to defects in material or workmanship, Sunny Energy will repair such loss in power by either providing additional MODULES to the CUSTOMER to make up for such loss in power, or by replacing the defective MODULE(s) at the option of Sunny Energy.

25 years

If, within a period of twenty (25) years from the date shown in the invoice to the CUSTOMER any MODULE(s) exhibits a power output less than 80% of the minimum “Peak Power at STC”1 as specified at the date of invoice in Sunny Energy´s Product Information Sheet, provided that such loss in power is determined by Sunny Energy (at its sole and absolute discretion) to be due to defects in material or workmanship, Sunny Energy will repair such loss in power by either providing additional MODULES to the CUSTOMER to make up for such loss in power or replacing the defective MODULE(s), at the option of Sunny Energy.

The remedies set forth in this clause 2 shall be the sole and exclusive remedies provided under the “Limited Peak Power Warranty”.

 

 3.Exclusions and Limitations

(1) In any event, all warranty must be filed within the applicable warranty period.

(2) The “Limited Product Warranties” and the ”Limited Peak Power Warranties” do not apply to any MODULES which have been subjected to:

 

Misuse, abuse, neglect or accident;

Alteration, improper installation or application; 

Non-observance of Sunny Energy’ s installation and maintenance instructions;

Repair or modifications by someone other than an approved service technician of Sunny Energy ;

Power failure surges, lighting, flood, fire, accidental breakage or other events outside Sunny Energy’ s control.

(3) Both, the “Limited Product Warranties” and “Limited Peak Power Warranties” do not cover any transportation charge, customs clearance or any other costs for return of the MODULES, or for reshipment of any repaired or replaced MODULES, or costs associated with installation, removal or reinstallation of the PV-modules.

(4) Warranty claims will not be honored if the type or serial number of the MODULES have been altered, removed or made illegible.

 

4. Limitation of Warranty Scope

These “Limited Warranties for PV Modules” as set forth herein are expressly in lieu of and exclude all other express or implied warranties, including but not limited to warranties of merchantability and of fitness for particular purpose, use, or application, and all other obligations or liabilities on the part of Sunny Energy, unless such other obligations or liabilities are expressly agreed to in writing signed and approved by Sunny Energy. Sunny Energy shall have no responsibility or liability whatsoever for damage or injury to persons or property, or for other loss or injury resulting from any cause whatsoever arising out of or related to the MODULES, including, without limitation, any defects in the MODULE, or from use or installation. Under no circumstances shall Sunny Energy be liable for incidental, consequential or special damages, howsoever caused. Loss of use, loss of profits, loss of production, and loss of revenues are specifically and without limitation excluded.

 

5. Obtaining Warranty Performance

If the CUSTOMER feels a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Sunny Energy shall be filed by mailing a [registered/certified] letter in writing to the address of Sunny Energy listed hereunder, or, sending an email letter to the email account of Sunny Energy listed hereunder. Together with the notification, the CUSTOMER should enclose the evidence of the claim with the corresponding serial number of the MODULE(s) and the invoice on which the MODULES have been purchased.

The return of any PV-modules will not be accepted unless prior written authorization has been given by Sunny Energy.

 

6. Severability

If a part, provision or clause of this “Limited Warranty for PV Modules”, or the application thereof to any person or circumstance, is held invalid, void or unenforceable, such holding shall not affect and shall leave all other parts, provisions, clauses or applications of this “Limited Warranty for PV Modules”, and to this end such other parts, provisions, clauses or applications of this “Limited Warranty for PV Modules” shall be treated as severable.

 

7. Disputes

In case of any discrepancy in a warranty-claim, a first-class international test-institute such as Fraunhofer ISE in Freiburg/ Germany, TÜV Rheinland in Cologne/ Germany or ASU Arizona State University shall be involved to judge the claim finally. All fees and expenses shall be born by the losing party, unless otherwise awarded. The final explanation right shall be borne by Sunny Energy.

 

8. Various

The repair or replacement of the MODULES or the supply of additional MODULES, does not cause the beginning of new warranty terms, nor shall the original terms of this “Limited Warranty for PV-Modules” be extended. Any replaced MODULES shall become the property of Sunny Energy made for their disposal. Sunny Energy has the right to deliver another type ( different in size, color, shape and/or power ) in case Sunny Energy discontinued producing the replaced MODULES at the time of the claim.

 

9. Warranty Transfer

This warranty is transferable when the product remains installed in its original location at the warranty registration

 

10. Force Majeure

Sunny Energy shall not be responsible or liable in any way to the customer or any third-party arising from any non-performance or delay in performance of any terms and conditions of sale, including this "Limited Warranty for PV Modules", due to acts God, war, riots, strikes, warlike conditions, plague or other epidemics, fire, flood, or any other similar cause or circumstance beyond the reasonable control of such Sunny Energy. In such cases, performance by Sunny Energy of this Limited Warranty shall be suspended without liability for the period of delay reasonably attributable to such causes.

 

11. Validity

Limited Warranty for PV Modules for **** PV Modules“ is valid for all MODULES of

ZDNY-*******from xxxxxxxx----xxxxxxxxxx

produced from xxxxxxxx to xxxxxxxxx

1 “Peak Power at STC” is the power in Watt peak that a PV- module generates in its Maximum Power Point. “STC” are as follows

(a) light spectrum of AM 1.5, (b) an irradiation of 1000 W per and (c) a cell temperature of 25 degree centigrade at right angle irradiation.

 

Seller: Zhejiang University Sunny Energy Science and Technology Co., Ltd

Buyer: X X X X X X X X X X X

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